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| Title | Size | Download |
|---|---|---|
| 02-Appendixes | 44.61 KB |
If you encounter any complicated problems during daily maintenance or troubleshooting, contact H3C Support.
Collecting server information
Before contacting H3C Support, collect the following server information to facilitate troubleshooting:
· Log and sensor information of modules in the chassis.
· Product serial number.
· Product model and name.
· Snapshots of error messages and descriptions.
· Hardware change history of the chassis and modules in the chassis, including installation, replacement, insertion, and removal of hardware.
Preparing tools
To facilitate troubleshooting, prepare the following tools as needed:
· Diagonal pliers.
· Multimeter.
· Interface cable (such as network cable).
· Access terminal (such as a PC).
· ESD wrist strap, antistatic gloves, and antistatic clothing.
For more information about these tools, see "Installation tools."
New H3C Technologies Co., Ltd. provides product recycling services for its customers to ensure that hardware at the end of its life is recycled. Vendors with product recycling qualification are contracted to New H3C to process the recycled hardware in an environmentally responsible way.
For product recycling services, contact New H3C at
· Tel: 400-810-0504
· Email address: service@h3c.com
· Website: http://www.h3c.com
Appendix C Glossary
|
Description |
|
|
Hot swapping |
If a component supports hot swapping, the component can be directly removed or installed during the operating of the server without powering off the server, thereby ensuring the service continuity. |
|
Redundancy |
If a component (such as a fan) supports redundancy, the system can automatically call the standby component to take over services when the component fails. |
Appendix D Acronyms
|
Acronym |
Full name |
|
AE |
App Engine |
|
AMC |
Auxiliary Management Controller |
|
CLI |
Command-Line Interface |
|
FC |
Fiber Channel |
|
FCoE |
Fibre Channel over Ethernet |
|
FCF |
FCoE Forwarder |
|
ICM |
Interconnect module |
|
IRF |
Intelligent Resilient Framework |
|
Mezz |
Mezzanine |
|
NPV |
N_Port Virtualization |
|
OM |
Onboard Manager |
|
SOL |
Serial Over Lan |
|
SSH |
Secure Shell |
|
UID |
Unit identification |
