H3C Provides Unified and Efficient Network to Transform New Entertainment Landmark in Macau

“Macau Fisherman's Wharf is the largest leisure and themed entertainment center on the Macau Peninsula, and a unique recreation and scenic spot for tourists from all over the world. To further upgrade the smart experience for tourists,the Macau Fisherman's Wharf has cooperated with H3C to build a seamlessly connected, efficient, and stable unified network platform covering the 133,000m2 scenic area and shopping colonnade, and benefiting tourists and merchants with innovations and reforms enabled by the efficient network.”

Steven Lei
Group Director of IT, Macau Legend Development Ltd

As a city that has witnessed the fusion and coexistence of eastern and western cultures, Macau attracts global tourists not only for the Ruins of St. Paul's and many other historical and cultural relics, but also for its developed recreation and gambling facilities. For tourists visiting Macau, Macau Fisherman's Wharf, situated along the new reclamation land of the Outer Harbor, is a landmark scenic spot to experience the Macau flavor, enjoy its delicious food, exciting entertainment and go shopping.

Macau Fisherman's Wharf covering 133,000m² is the first theme park of Macau and a shopping colonnade similar to its counterparts in Europe and America. As the operation management of Macau Fisherman's Wharf, how to provide tourists and merchants with an efficient and seamless network service is a crucial factor to impact reviews and tour experience of this scenic spot. Thus, Macau Fisherman's Wharf chose the reliable and high-performance unified network solution provided by H3C to enhance its existing network infrastructure.

Upgrade of network services, Macau Fisherman's Wharf, lays the foundation for smart reform

With the popularization of mobile Internet and smart devices, the intelligent and efficient wireless network service has become a crucial factor of tourist experience at the travel destination. To make a seamless network covering the customer needs for Legend Palace Hotel, Harbourview Hotel, Rocks Hotel and nearly 30 restaurants, the Macau Fisherman's Wharf proposed a series of specific requirements on network upgrade and transformation: 1) the network access point must support multiple management modes; 2) network infrastructure must have adequate capacity to ensure high availability and maintainability; and 3) the entire network must be managed centrally.

However, it also faces many technological challenges in upgrading the existing network: 1) the new network system must be compatible with the existing technologies and devices and allow simplified O&M; and 2) it must provide a more intelligent and personalized experience to tourists. All these challenges set a higher requirement on technical capability and practical experience of the network service provider and were also the reasons why Macau Fisherman's Wharf partners with H3C.

H3C Build an unified network platform with combined technology and application advantages

H3C has efficiently completed the network upgrade for the Fisherman's Wharf in less than two months, and the new unified network solution provides lots of intelligent network service experience for the Macau Fisherman's Wharf.

Based on its smart resilient architecture and high-performance network devices, H3C has built a unified and consolidated flexible network platform and has achieved a perfect redundancy design to ensure system stability. By incorporating the latest 802.11ac technology and unified SSID & centralized authentication mode, H3C has provided a high-speed wireless network covering an area over 133,000m², so that customers can experience the seamless network without re-authentication. Additionally, with the help of the H3C intelligent management center (iMC) managing hundreds of switches and over 1,500 access points, the Fisherman's Wharf can control access and monitor usage conditions from distributed points and realize simplified O&M and unified management for both wired and wireless networks.

During actual network construction, reliability, durability and economic benefit are critical factors to be considered for deployment of a network platform. With the combination of the H3C solution with the current local network system, Macau Fisherman's Wharf has carried out extensive concept verification tests. This has not only proved the compatibility of the H3C solution, but has also built a more robust network platform to meet the potential demand of smart reforms in the future.

Innovative network enabling digital revolution, for Macau Fisherman's Wharf to realize smart tour experience

The H3C solution has provided Macau Fisherman's Wharf with an overall standard-based design and made seamless network experience with prominent performance, capacity, and scalability available. It can efficiently process massive data and support smart upgrade in the future roadmap. With the solution, the Fishermen's Wharf can deploy new applications and services on existing network infrastructures, operate efficiently at reasonable cost, and enable subsequent protection for investment.

According to Steven Lei, Group Director of IT, Macau Legend Development Ltd, "Macau Fisherman's Wharf needs to process tremendous volume of data in the most efficient way with the latest technologies. In view of its capability, capacity, and scalability, the new network provided in the H3C solution is crucial for us to lay the foundation for implementation of the future smart strategies. On top of that, we are holding a colorful and distinctive "Light Night Market", where nearly a hundred catering, retails, and cultural creative booths provide mobile payment and Internet Plus promotion services to residents and customers. This certainly enhances brand satisfaction and customer loyalty. We are confident that the H3C solutions will enable us to stay ahead of demands."

In the future, the intelligent and efficient network architecture will also support some new applications such as mobile payment, Internet Plus promotion services, which will greatly raise the status of the Macau Fishermen's Wharf as the biggest leisure and themed recreation center in the Macau Peninsula, and provide global tourists with a unique multicultural experience. As a leader of digital solutions, H3C is dedicated to promoting deployment of intelligent network technologies in applications for users from various sectors, accelerating business revolution with data values, and helping customers improve network efficiency and service experience with constantly progressing digital transformation, to usher into the digital age based on the Internet of Everything trend.