LoginH3Care Basic Maintenance & Warranty Service
15-11-2019
H3Care Basic Maintenance & Warranty Service (H3Care Basic) provides remote problem solutions and consultations, as well as advance hardware replacement. This service, presented by the greatest efforts and rich experience of H3C professional service team, can assist you in resolving network problems effectively and timely to meet users’ demands for efficient and stable IT environment.
Service Items
·Remote technical support
·Advance replacement of spare parts: multiple options on service levels
·Software support: updates to the maintenance software
·Online support: specified accounts provided for website and technical forum
Service Features
H3C can quickly respond to your spare parts requests in as shout as four hours, ensuring express delivery of spare parts and replacement of faulty parts to achieve speedy business recovery in the shortest time.
Customer Service Hotline
As the designer and original provider of your system, H3C’s engineers fully understand your network operations, use optimal methods to ensure fast recovery of your business. You can obtain technical advice from H3C experts via a dedicated service hotline.
Simple User Interface
With the help of advanced technologies, you can obtain service resources of H3C via the H3C service hotline or website. You can obtain service support and comprehensive knowledge from H3C more conveniently.