H3Care Implementation Supervision Support

15-11-2019
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H3C provides the Implementation Supervision Support to help customers improve the implementation quality, and to offer the technical and specification guarantee. During the entire implementation, H3C will designate senior experts to supervise and support the whole process that includes technical implementation solution, software debugging, hardware installation, document drafting and project acceptance based on H3C Implementation Standard. H3C will help customers fulfill the implementation task with high quality.

H3C Implementation Supervision Support

Technical implementation solution review

Hardware installation supervision

Software debugging supervision

Project document review

Project acceptance supervision

Yes

Yes

Yes

Yes

Yes

Note: The Implementation Supervision Support does not include hardware installation, software configuration and software debugging of the entire network. The specific responsibility division interface depends on the SOW.

(1) Major contents

Technical implementation solution review

Hardware installation supervision

>         Network topology planning

>         Network IP planning

>         Network routing protocol planning

>         Network security planning

>         Network QOS planning

>         Network management planning

>         Project survey for installation sites

>         Hardware environment check for installation sites

>         Onsite support for special hardware installation

Software debugging supervision

Project document supervision

>         Joint debugging solution guide

>         Software version designation

>         Parameter configuration guide

>         Cutover solution guide

>         Onsite support at important cutover moments

Project Information Table

Project Quality Check Result

Technical Implementation Solution

Project Memo for Outstanding Problems

(2) Implementation process

Constructor

H3C

Kickoff coordination meeting

Determine a project supervisor

 

Project preparation

Project preparation: The project supervisor guides the constructor to determine the technical implementation solution and reviews it, and then guides the customer to make project preparations.

 

Project implementation

Project implementation: The project supervisor provides the relevant standard and guides the constructor to implement the hardware installation and software debugging. During the installation, the project supervisor checks the project quality, 100% for the core equipment room and over 20% for the dispersed low-end and mid-range devices.

Preliminary acceptance

Preliminary acceptance (optional): The project supervisor guides the constructor to accomplish the project test and reviews the preliminary acceptance contents. In addition, the project supervisor provides technical support in the preliminary acceptance process.

Cutover for network access

Cutover for network access: The project supervisor guides the constructor to make a detailed cutover solution, to ensure the smooth cutover of network devices.

Project document delivery

Project document delivery: The project supervisor guides the constructor to deliver the standard project documents to the customer.

Project acceptance

Project acceptance: The project supervisor guides the constructor to implement the project acceptance smoothly.
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