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H3C provides maintenance services covering remote technical support, on-site technical support, spare parts replacement support, maintenance software version support and other services to customers who purchase H3C equipment. H3C assists customer operation and maintenance to solve equipment hardware and software problems to ensure the stable operation of business.
Multiple online problem solving channels Experienced technical support center with hundreds of technical support engineers and Second line experts
Intelligent spare parts sorting system, automatic replenishment system 60+ countries and 230+cities worldwide Service coverage
Experienced local Onsite engineers, account service managers exclusively for H3C customers Professional second-line experts on technical support and service solutions
H3Care CT Foundation Service provides flexible service offering portfolio. H3C CT Basic Service is provided as collaborative solution for your IT team or certified H3C partners , to support them maintain a more efficient and stable network environment. With H3C enigeers or authorised partners' on site support, H3C CT on site service helps to support you maintain a more efficient and stable network environment and improve network productivity.
H3Care IT Foundation Service provide comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. H3C technical resources provide support and work with your IT team or certified H3C partner to help you resolve hardware and software problems with H3C IT products
H3C TSC 7x24 remote support is provided for some specified H3C Software and license products .
H3C international market strategies focus on building up partner-first ecosystem and offering scenario-based solutions to accelerate digital transformation in the world. We are aiming to work together, win together and bloom together with our partners.
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