Overview

  • Overview
  • Scenarios
  • Solution Architecture
  • Features
  • Customer Values
  • Featured Products

Overview

H3C Hospitality Guest Wi-Fi Solution is designed to provide fast and stable wireless network services for hotel industry, along with flexible and personalized portal page designs. It enables customers to input relevant information, conducts data analysis, and delivers targeted advertisements and activity information accordingly.

Scenarios

  • Guest Wi-Fi Login Flow.png

    Guest Wi-Fi Login Flow

    Guest Wi-Fi Login Flow.jpg

    Guest Wi-Fi Login Flow

    Support custom wireless network login tailored to the hotel's needs, such as secure username, email, SMS, social media, voucher and room number via PMS interlink. By offering flexibility and personalization, hotels can create a more seamless and enjoyable experience for guests.

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    Wi-Fi Marketing

    Wi-Fi Marketing.jpg

    Wi-Fi Marketing

    Incorporate pre-roll videos/images into the captive portal login to boost guest engagement and revenue. Showcase hotel promotions, local attractions, or brand messages. Track user data for targeted retargeting ads, reaching out to those who viewed the pre-roll but haven't logged.

  • Wi-Fi Data Analytics.png

    Wi-Fi Data Analytics

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    Wi-Fi Data Analytics

    Up-to-date customer data in a simple and easy-to-use dashboard that can automatically collect guest profile information from social networks, website or email marketing, including demographics, locations & interest.

Solution Architecture

For various hotel scenarios, H3C offers a comprehensive suite of wired and wireless network equipment, along with a unified cloud management platform. By partnering with third-party providers, H3C enables seamless integration with guest Wi-Fi platforms, facilitating custom captive portal designs, Wi-Fi marketing, and advanced analytics.

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Key Features

Captive Portal Design Service

Flexible page design, showcasing personalized images and videos of hotel, and enhancing brand image when customers access the internet

Wi-Fi Marketing

Various social media login methods, customizable advertisement campaign promotions, and the creation of a gateway for capturing customer information data

Wi-Fi Analysis

Analyze user data, create user profiles, and assist hotel in developing targeted marketing strategies to enhance operational efficiency

Rich Ecological System Integration

Support integration with hotel PMS systems and common electronic payment systems, enhancing business scenarios within hospitality industry. Multiple interfaces for SMS, email, and social media platforms. Rich API interfaces to improve data exchange between various systems

Dashboard & Reporting

Visually display the status of hotel equipment, an operational statistics section, enhancing the efficiency of IT and operational work

Customer Values

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Enhance Customer Experience

Allow customers to login to Wi-Fi using different social media platforms and providing them with intuitive access to hotel and retail activities Enhances the overall brand image and elevates customer experience

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Expand Marketing Channels

With limited investment in ICT, there is a need to explore various avenues to generate revenue. Utilizing Wi-Fi as a platform to push advertisements and activity information in hotel settings turns Wi-Fi into a new marketing gateway

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Leveraging User Behavior Analysis for Operational Enhancement

Gathering and analyzing Wi-Fi information data, to assist hotels in better understanding customer behavior Enabling them to formulate more effective marketing strategies for future business operations.

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