Description

This software is used to upgrade the HDM version of the R4700 G3 server

Installation steps

Publish Description

Supported products

H3C UniServer R4700 G3

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file name and the MD5 checksum:

G3-HDM-3.55.03_signed.bin: fbfed58750c7eda14309e9a362566435

HDM version:

Current version: 3.55.03

Previous version: 3.55.02

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

IE 11 or higher.

Firefox 50 or higher.

Chrome 48 or higher.

Supported hardware platforms

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R4900/R4700/R4900LC/R4700LC G5)

Table 2 Hardware and software compatibility matrix (for the R4300 G5)

Table 3 Hardware and software compatibility matrix (for the R6900 G5)

Table 4 Hardware and software compatibility matrix (for the R4900 G3/R4700 G3/R2900 G3/R2700 G3)

Table 5 Hardware and software compatibility matrix (for the R6700 G3)

Table 6 Hardware and software compatibility matrix (for the R6900 G3)

Table 7 Hardware and software compatibility matrix (for the E3200 G3)

Table 8 Hardware and software compatibility matrix (for the R8900 G3)

Table 9 Hardware and software compatibility matrix (for the E3200 G3)

Table 10 Hardware and software compatibility matrix (for the R4330 G5)

Table 11 Hardware and software compatibility matrix (for the R4330 G5 H3)

Table 12 Hardware and software compatibility matrix (for the R4930 G5)

Table 13 Hardware and software compatibility matrix (for the R4930 G5 H3)

Table 14 Hardware and software compatibility matrix (for the R4930LC G5 H3)

Table 15 Hardware and software compatibility matrix (for the R4950 G5)

Table 16 Hardware and software compatibility matrix (for the B5700 G5)

Table 17 Hardware and software compatibility matrix (for the R5500 G5 Intel)

Table 18 Hardware and software compatibility matrix (for the R5500 G5 AMD)

Table 19 Hardware and software compatibility matrix (for the R5500 K)

Table 20 Hardware and software compatibility matrix (for the R5300 G5)

Table 21 Hardware and software compatibility matrix (for the R5300 G5)

Table 22 Hardware and software compatibility matrix (for the R4300 G3)

Table 23 Hardware and software compatibility matrix (for the H3C Uniserver B5700/B5800/B7800/B16000 AE G3 and H3C UIS B460/B580/B780/UIS9000 UISM G3)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you upgrade the firmware. For more information, see "(Optional) Backing up the current configuration."

To upgrade both HDM and the BIOS, upgrade HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM upgrade.

During the upgrade, make sure the network connection is available and do not refresh the Webpage.

As a best practice of bulk-upgrade from UniSystem, make sure you can upgrade one server successfully before you upgrade the remaining servers.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware upgrade.

After the firmware is upgraded, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade both the primary image and backup image to the same image version.

For the R4950 G5 with a Rome processor, to upgrade the BIOS from a version earlier than 5.15 to version 5.15 or later, first upgrade HDM to version 2.32 or later. If you do not do so, black screen of death occurs at device restart.

For the G3 Intel servers and G5 Intel servers of a version earlier than HDM-3.11 (excluded) and later than HDM-2.25 (included), configuration import might cause a power capping issue. As a best practice, disable power capping before upgrading HDM. You can disable power capping through IPMI or from the HDM Web interface.

Upgrade recommendation

This version is optional for upgrade. 

Problems Solved

Resolved problems in HDM-3.55.04

202508251423

Symptom: HDM shows that the drive SNs change frequently for the R4300 G3.

Condition: This symptom might occur if you configure a 24LFF backplane and an LSI storage controller on the R4300 G3.

202508251527

Symptom: On the R4300 G5, the recorded drive slots for drive replacement are incorrect.

Condition: This symptom might occur if you configure a dual-chip backplane on the R4300 G5.

202508121561

Symptom: The KVM screen is black if you launch KVM through HDM.

Condition: This symptom might occur if you launch KVM through HDM in specific environments.

New Functions

HDM-3.55.03

N/A

Version:3.55.04(2025/9/26)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.55.04

202508251423

Symptom: HDM shows that the drive SNs change frequently for the R4300 G3.

Condition: This symptom might occur if you configure a 24LFF backplane and an LSI storage controller on the R4300 G3.

202508251527

Symptom: On the R4300 G5, the recorded drive slots for drive replacement are incorrect.

Condition: This symptom might occur if you configure a dual-chip backplane on the R4300 G5.

202508121561

Symptom: The KVM screen is black if you launch KVM through HDM.

Condition: This symptom might occur if you launch KVM through HDM in specific environments.

New Functions

HDM-3.55.03

N/A

Version:3.55.03(2025/7/31)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.55.03

202506301281

Symptom: HDM for the R6900 G3 server shows NVMe alarms.

Condition: This symptom might occur if the R6900 G3 server is installed with NVMe drives.

New Functions

HDM-3.55

N/A

Version:3.51(2024/12/11)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.51

202402051053

Symptom: The HDM Web interface does not display information about the NIC-BCM957508-P2100G-2P network adapter.

Condition: This symptom might occur if you set FunCtion Mode to NPAR1.0 for NIC-BCM957508-P2100G-2P on the Advanced menu in the BIOS setup utility, save the configuration, and then restart the device.

202410120250

Symptom: The HDM Web interface mistakenly reports an uncorrected error on DIMMs..

Condition: This symptom might occur if the server misinterprets M2M related registers when it reports MCA alarms.

New Functions

HDM-3.51

HDM-3.51 added support of the following hardware options for the R5300 G5:

CXMT 32G memory module.

Version:3.38.01(2023/8/15)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.38.01

202307180160

Symptom: UCenter reports that logical drives are in Unknown state on an R4900 G3 installed with an LSI RAID controller.

Condition: This symptom might occur on an R4900 G3 installed with an LSI RAID controller.

Symptom: The physical view of the storage management page displays extra drive presence information for an R4900 G3 with the 24 NVMe drive configuration.

Condition: This symptom might occur on an R4900 G3 with the 24 NVMe drive configuration.

202307120329

Symptom: It takes a long time for SNMP WALK to obtain drive information for an R4300 G5 installed with multiple drives.

Condition: This symptom might occur on an R4300 G5 installed with multiple drives.

202308070270

Symptom: The system reports Drive Fault alarms mistakenly if the G3 or G5 device is installed with two LSI HBA modules, such as 9500-8i and 9300-8i.

Condition: This symptom might occur if the G3 or G5 device is installed with two LSI HBA modules, such as 9500-8i and 9300-8i.

202307240022

Symptom: The system reports OCP overtemperature alarms in bulk after you perform stress tests on an R5500K installed with OCP network adapters and restart the server.

Condition: This symptom might occur after you perform stress tests on an R5500K installed with OCP network adapters and then perform DC restart.

202307192176

Symptom: Heat dissipation issues occur on an R5500 G5 installed with 332A network adapters.

Condition: This symptom might occur if the system enters FAKE S5 on an R5500 G5 installed with 332A network adapters.

New Functions

HDM-3-38.01

HDM-3.38.01 added support of the following hardware options for the R4900 G5:

H460-B1 storage controller (no Micron chip)

H460-M1 storage controller (no Micron chip)