Service Hotlines

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Thank you for reaching out to H3C Technical Support Center.Please help provide the information when you email h3cts@h3c.com so we can serve you better.

Country:

Customer Company name:

Customer email:

Product model: s5130S-28P-El (for example)

Product serial No: 219801A1N5918600XXXX (for example)

Offices
  • Asia
  • Americas
  • Africa
  • Europe
  • Middle East
  • Other
Asia (14)
China
China
  • Enterprise Products
Enterprise Products

Tel: 400-810-0504

Language: Chinese

Email: service@h3c.com

Hong Kong, China
Hong Kong, China
  • Enterprise Products
Enterprise Products

Tel: +852 29070456

Language: Cantonese/Mandarin/English

Email: service_hk@h3c.com

Indonesia
Indonesia
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 001803065034(Press 2)

Language: English/Indonesian

Service Time: English:7*24 Indonesian:09:00 – 18:00 UTC+7 Mon-Fri

Email: h3cts@h3c.com

SMB Products

Tel: 001803065034(Press 1)

Language: English/Indonesian

Service Time: 9AM-18PM,UTC+7,Mon – Fri

Japan
Japan
  • Enterprise Products
Enterprise Products

Tel: 0120-829-779

Language: English/Japanese

Service Time: Japanese: 09:00 – 18:00 UTC+9 Mon-Fri English: 7*24

Email: h3cts@h3c.com

Kazakhstan
Kazakhstan
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 88005557160(For landline) 87273123248(Local toll service)

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

SMB Products

Tel: (+7)77002629535

Language: English/Russian

Service Time: 09:00 – 18:00 UTC + 5 Mon-Fri

Malaysia
Malaysia
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 1800885132(Press 2)

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

SMB Products

Tel: 1800885132(Press 1)

Language: English/Malaysian

Service Time: 09:00 – 18:00 UTC+8 Mon – Fri

WhatsApp: +60162691195

Pakistan
Pakistan
  • Enterprise Products
Enterprise Products

Tel: 0080090044330

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Singapore
Singapore
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 18004075296

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

SMB Products

Tel: (+65)84233218

Language: English

Service Time: 09:00 – 18:00 UTC+8 Mon-Fri

Thailand
Thailand
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 028449189(PSTN) / 001800120664991(Toll Free,for AIS,True,TOT,CAT) (Press 2)

Language: English/Thai

Service Time: English:7*24 Thai:09:00 – 18:00 UTC+7 Mon-Fri

Email: h3cts@h3c.com

SMB Products

Tel: 028449189(PSTN) / 001800120664991(Toll Free,for AIS,True,TOT,CAT) (Press 1)

Language: English/Thai

Service Time: 09:00 – 18:00 UTC+7 Mon-Fri

Philippines
Philippines
  • Enterprise Products
Enterprise Products

Tel: 0285409906(PSTN) / 180011102841(Toll free, PLDT/Smart free)

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Saudi Arabia
Saudi Arabia
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 8008501071

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

SMB Products

Tel: (+966)549001046

Language: English/Arabic

Service Time: 09:00 – 18:00 UTC+3 Sun-Thu

Vietnam
Vietnam
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 8418008208

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

SMB Products

Tel: 8418008208(Press 1)

Language: English/ Vietnamese

Service Time: 09:00 – 18:00 UTC+7 Mon-Fri

Uzbekistan
Uzbekistan
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 998712050580

Language: English/ Russian

Service Time: English: 7*24 Russian: 09:00 – 18:00 UTC+5 Mon-Fri

Email: h3cts@h3c.com

SMB Products

Tel: (+998)712050580(Press 1)

Language: English/ Uzbek

Service Time: 09:00 – 18:00 UTC+5 Mon-Fri

South Korea
South Korea
  • Enterprise Products
Enterprise Products

Tel: 823083210199

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Americas (2)
Mexico
Mexico
  • Enterprise Products
Enterprise Products

Tel: 8002889892

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Chile
Chile
  • Enterprise Products
Enterprise Products

Tel: 56800231740

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Africa (1)
South Africa
South Africa
  • Enterprise Products
Enterprise Products

Tel: 0800333851

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Europe (2)
Turkey
Turkey
  • Enterprise Products
Enterprise Products

Tel: 08006214949

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Spain
Spain
  • Enterprise Products
Enterprise Products

Tel: 800000128

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

Middle East (1)
United Arab Emirates
United Arab Emirates
  • Enterprise Products
  • SMB
    Products
Enterprise Products

Tel: 80004440636

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

SMB Products

Tel: (+71)503623407

Language: English/Arabic

Service Time: 09:00 – 18:00 UTC+4 Mon-Fri

Other (1)
Other Countries / Regions
Other Countries / Regions
  • Enterprise Products
Enterprise Products

Tel: +86-571-86763000

Language: English

Service Time: 7*24

Email: h3cts@h3c.com

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