Description

This software is used to upgrade the HDM version of the R4950 G6 server

Installation steps

Publish Description

Products

H3C UniServer R4950 G6

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

For the new HDM firmware to take effect, restart HDM after update. The system will write the flash memory during the restart.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file names and the MD5 checksum:

HDM2_1.69.02_signed.bin: 0a892f501500e3bace7b74f799a9d42e

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

Edge 108 or higher.

Firefox 90.0.0 or higher.

Chrome 80 or higher.

Safari 14 or higher.

Supported hardware platforms

H3C UniServer R4950 G6

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R4950 G6)

Table 2 Hardware and software compatibility matrix (for the R5500 G6 Intel)

Table 3 Hardware and software compatibility matrix (for the R5500 G6 AMD)

Table 4 Hardware and software compatibility matrix (for the R5300 G6)

Table 5 Hardware and software compatibility matrix (for the R4900 G6 Ultra, R4900/R4900LE G6, R4700/R4700LE G6)

Table 6 Hardware and software compatibility matrix (for the R4300 G6)

Table 7 Hardware and software compatibility matrix (for the R6700/R6900 G6)

Table 8 Hardware and software compatibility matrix (for the R5350 G6)

Table 9 Hardware and software compatibility matrix (for the B5700 G6)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you update the firmware. For more information, see "(Optional) Backing up the current configuration."

To update both HDM and the BIOS, update HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM update.

During the update, make sure the network connection is available and do not refresh the Webpage.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware update.

After the firmware is updated, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade recommendation

This version is optional for update. 

Problems Solved

Resolved problems in HDM2-1.69.02

Symptom: On the R4950 G6 server with HDM2-1.69.01, when the ipmi power cycle command is executed repeatedly to perform restart tests, the server might fail to power on automatically.

Condition: This symptom might occur if the ipmi power cycle command is executed repeatedly to perform restart tests when the R4950 G6 server use HDM2-1.69.01.

New Functions

Version:1.76.01(2024/11/19)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM2-1.76.01

202409101938

Symptom: HDM might restart and generates an operation log message about BMC warm reset.

Condition: This symptom might occur if the system runs the IPMI script in the OS in an in-band manner and upgrades HDM in an out-of-band manner.

202410100921

Symptom: When an LDAP user logs in to HDM, the system prompts that the user password is incorrect.

Condition: This symptom might occur if an LDAP user logs in to HDM after you set up the AD server and configure LDAP settings.

New Functions

Version:1.75(2024/11/7)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM2-1.75

202409092158

Symptom: If the server is installed with multiple MCTP PCIe modules, the system might mistakenly report that the states of PCIe modules are abnormal.

Condition: This symptom might occur if the server is installed with multiple MCTP PCIe modules.

202409140950

Symptom: When a G6 server is installed with Mellanox network adapters and IB cables, the fan speed is abnormally high.

Condition: This symptom might occur if a G6 server is installed with Mellanox network adapters and IB cables.

202408120844

Symptom: If the R4950 G6 server is fully populated with memory modules and the memory usage is high in the operating system, the reading of the memory power consumption sensor might be abnormal.

Condition: This symptom might occur if the R4950 G6 server is fully populated with memory modules and the memory usage is high in the operating system.

202409110222

Symptom: When the sdr elist command is issued through IPMItool, the output might contain repeated items.

Condition: This symptom might occur if the sdr elist command is issued through IPMItool.

202408192220

Symptom: When the VNC service is enabled and the NoVNC client is used to establish a VNC session, a connection error might occur.

Condition: This symptom might occur if the VNC service is enabled and the NoVNC client is used to establish a VNC session.

New Functions

Version:1.74(2024/9/24)

Upgrade recommendations

Optional for update

Problems Solved

Resolved problems in HDM2-1.74

None.

New Functions

Version:1.73.02(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.73.02

202408301878

Symptom: The fans operate at an exceptionally high speed on the R4950 G6 server installed with network adapters from Mellanox® and IB cables.

Condition: This symptom might occur if the R4950 G6 server is installed with network adapters from Mellanox® and IB cables.

New Functions

Version:1.73.01(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.73.01

None.

New Functions

Version:1.72(2024/7/4)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.72

Symptom: When you send a configuration subscription request through Redfish, adding a path to the end of the server IP port will cause a request error.

Condition: This symptom might occur if you add a path to the end of the server IP when sending a configuration subscription request through Redfish.

Symptom: For the R4700 G6 server's Trimode configuration, if you first connect four onboard SATA + 4NVME to ensure the Trimode environment displays correctly, and then replace the last four NVME with SATA, the newly replaced SATA drives will report "disk missing" after a period. The DC then also reports "disk missing."

Condition: This symptom might occur if you first configure four onboard SATA+4NVMe and then replace 4NVMe with 4SATA.

Symptom: When the R4950 G6 server is configured with a BCM957508-P2100G network adapter (firmware version 222.1.68.0), HDM is unable to obtain the temperature of the network adapter.

Condition: This symptom might occur when the R4950 G6 server is configured with a BCM957508-P2100G network adapter (firmware version 222.1.68.0).

New Functions

Version:1.71(2024/6/1)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.71

Symptom: If you press the power button before HDM starts up, the device cannot starts automatically.

Condition: This symptom might occur if you press the power button before HDM starts up.

Symptom: When you upgrade the HDM firmware, select the manual restart method, and issue the warm reboot command (ipmitool mc reset warm), HDM fails to execute the upgrade process.

Condition: This symptom might occur if you upgrade the HDM firmware, select the manual restart method, and issue the warm reboot command (ipmitool mc reset warm).

Symptom: During bulk drive stress testing on the R4900 G6 server, an overtemperature error occurs on the MARVELL RAID controller in slot 1.

Condition: This symptom might occur on the R4900 G6 server if the RAID-MARVELL-SANTACRUZ-LP-2i RAID controller and M.2 are installed.

Symptom: Advancement in HDM system time leads to the inability to access the HDM page.

Condition: This symptom might occur if you restart HDM and the HDM system time advances.

Symptom: Servers equipped with an AMD processor get hang and are unable to automatically restart when a UCE occurs in the processor.

Condition: This symptom might occur on a server equipped with an AMD processor when a UCE occurs in the processor.

Symptom: If you access HDM using the IPMI tool, HDM fails to respond.

Condition: This symptom might occur if you use the IPMI tool to visit HDM continuously for a long time.

Symptom: On the R4950 G6 server using HDM2-1.69.01, if you execute the ipmi power cycle command repeatedly for restart tests, the device fail to start automatically.

Condition: This symptom might occur on the R4950 G6 server using HDM2-1.69.01 if you execute the ipmi power cycle command repeatedly for restart tests.

Symptom: If the R4950 G6 uses HDM2-1.69 or an earlier version together with BIOS-6.30.27P01, BIOS-6.30.29, or a version later than BIOS-6.30.29, HDM cannot obtain information on memory temperature, voltage, or current.

Condition: This symptom might occur if the R4950 G6 uses HDM2-1.69 or an earlier version together with BIOS-6.30.27P01, BIOS-6.30.29, or a version later than BIOS-6.30.29.

New Functions

Version:1.69.03(2024/5/27)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.69.03

Symptom: HDM cannot obtain the temperature of the BCM957508-P2100G network adapter installed on the R4950 G6.

Condition: This symptom might occur if the R4950 G6 server is equipped with the BCM957508-P2100G network adapter.

New Functions

Version:1.69.02(2024/4/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.69.02

Symptom: On the R4950 G6 server with HDM2-1.69.01, when the ipmi power cycle command is executed repeatedly to perform restart tests, the server might fail to power on automatically.

Condition: This symptom might occur if the ipmi power cycle command is executed repeatedly to perform restart tests when the R4950 G6 server use HDM2-1.69.01.

New Functions

Version:1.69.01(2024/4/8)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.69.01

202403300035

Symptom: When the R4950 G6 server uses HDM2-1.69 or an earlier version with BIOS-6.30.27P01, BIOS-6.30.29, or a later version, HDM cannot obtain information on memory temperature, voltage, or current.

Condition: This symptom might occur when the R4950 G6 server uses HDM2-1.69 or an earlier version with BIOS-6.30.27P01, BIOS-6.30.29, or a later version.

New Functions

Version:1.69(2024/3/19)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.69

Symptom: A memory leakage might occur if you configure BIOS options in an out-of-band manner for the server.

Condition: This symptom might occur if you configure BIOS options in an out-of-band manner for the server.

Symptom: After you install the license and configure Kerberos settings, downgrading HDM to versions 1.61 earlier with configuration reserved might result in Web access issues. 

Condition: This symptom might occur if you downgrade HDM to versions 1.61 earlier with configuration reserved after you install the license and configure Kerberos settings

New Functions

Version:1.68.01(2024/2/28)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.68.01

Symptom: When you access HDM2 via the browser, the browser gets stuck and HDM is inaccessible.

Condition: This symptom might occur if hardware interrupts are triggered continuously on HDM2 from the host side.

Symptom: SNMP v3 traps cannot be displayed on some monitoring platforms after the server has been running for 497 days.

Condition: This symptom might occur if SNMP v3 traps are sent after the server has been running for 497 days.

Symptom: A memory leakage might occur after you configure BIOS options on HDM for the server

Condition: This symptom might occur if you configure BIOS options on HDM for the server.

New Functions

Version:1.67.01(2024/1/25)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.67.01

Symptom: In HDM2-1.67 version for the server, when HDM continuously receives URLs with special characters, the webpage becomes inaccessible.

Condition: This symptom might occur if the server uses HDM2-1.67 and HDM continuously receives URLs with special characters.

New Functions

Version:1.66(2024/1/12)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.66

202312062025

Symptom: After you downgrade HDM from version 1.65 to 1.26 or below by restoring factory defaults, HDM will fail to start. In this case, you need to replace the BMC card.

Condition: This symptom might occur if you downgrade HDM from version 1.65 to 1.26 or below by restoring factory defaults

202312061488

Symptom: When you launch H5 KVM on the HDM Web interface, a message might occur indicating that the network connection gets lost and the system is attempting to reconnect the network.

Condition: This symptom might occur if you launch H5 KVM on the HDM Web interface.

202307131020

Symptom: When you intermittently copy files or execute a DC reboot during the image mounting on H5 KVM, an image disconnection might occur.

Condition: This symptom might occur if you mount an image on H5 KVM.

202311301534

Symptom: When the R5300 G6 is installed with L40S GPUs, the power of some GPUs is displayed as N/A.

Condition: This symptom might occur if the R5300 G6 is installed with L40S GPUs in slots 2, 7, 9, and 11, or slots 7, 9, 11, and 12.

202312040333

Symptom: After you add a device via unified control on HDM, and downgrade HDM2-1.65 or HDM2-1.64 with configuration retained to HDM2-1.63 or earlier, unified control is not available.

Condition: This symptom might occur if you downgrade HDM2-1.65 or HDM2-1.64 with configuration retained to HDM2-1.63 or earlier.

New Functions

Version:1.25(2023/11/1)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.25

Symptom: Using the iHDT scandump feature on the R4950 G6 server can cause HDM to crash and restart.

Condition: This symptom might occur if you use the iHDT scandump feature on the R4950 G6 server.

Symptom: When you use UniSystem for batch operating system installation, the processing time may be long.

Condition: This symptom might occur if you use UniSystem for batch operating system installation.

New Functions

Version:1.24(2023/9/27)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.24

Symptom: False alarms for secondary power supply are generated when the R4950 G6 uses the new BMC version together with CPLD of an old version.

Condition: This symptom might occur if the R4950 G6 uses HDM2-1.23 and CPLD of a version earlier than V004.

Symptom: When presence errors occur on the LSI storage controller, HDM does not report alarms.

Condition: This symptom might occur after an alarm is triggered if an LSI storage controller is used with any server configuration.

Symptom: The LSI storage controller has not obtained supercapacitor information but reports supercapacitor absence mistakenly.

Condition: This symptom might occur when an LSI storage controller is used with any server configuration.

New Functions