Description

This software is used to upgrade the HDM version of the R6900 G6 server

Installation steps

Publish Description

Products

H3C UniServer R4300 G6

H3C UniServer R4700 G6

H3C UniServer R4700LE G6

H3C UniServer R4900 G6 Ultra

H3C UniServer R4900 G6

H3C UniServer R4900LE G6

H3C UniServer R6700 G6

H3C UniServer R6900 G6

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

For the new HDM firmware to take effect, restart HDM after update. The system will write the flash memory during the restart.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file names and the MD5 checksum:

HDM2_1.71_signed.bin: f6f9cff03853e8f20908feb4ebe35478

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

Edge 108 or higher.

Firefox 90.0.0 or higher.

Chrome 80 or higher.

Safari 14 or higher.

Supported hardware platforms

H3C UniServer R4300 G6

H3C UniServer R4700 G6

H3C UniServer R4700LE G6

H3C UniServer R4900 G6 Ultra

H3C UniServer R4900 G6

H3C UniServer R4900LE G6

H3C UniServer R6700 G6

H3C UniServer R6900 G6

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R4950 G6)

Table 2 Hardware and software compatibility matrix (for the R5500 G6 Intel)

Table 3 Hardware and software compatibility matrix (for the R5500 G6 AMD)

Table 4 Hardware and software compatibility matrix (for the R5300 G6)

Table 5 Hardware and software compatibility matrix (for the R4900 G6 Ultra, R4900/R4900LE G6, R4700/R4700LE G6)

Table 6 Hardware and software compatibility matrix (for the R4300 G6)

Table 7 Hardware and software compatibility matrix (for the R6700/R6900 G6)

Table 8 Hardware and software compatibility matrix (for the R5350 G6)

Table 9 Hardware and software compatibility matrix (for the B5700 G6)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you update the firmware. For more information, see "(Optional) Backing up the current configuration."

To update both HDM and the BIOS, update HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM update.

During the update, make sure the network connection is available and do not refresh the Webpage.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware update.

After the firmware is updated, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade recommendation

This version is optional for update. 

Problems Solved

Resolved problems in HDM2-1.71

Symptom: If you press the power button before HDM starts up, the device cannot starts automatically.

Condition: This symptom might occur if you press the power button before HDM starts up.

Symptom: When you upgrade the HDM firmware, select the manual restart method, and issue the warm reboot command (ipmitool mc reset warm), HDM fails to execute the upgrade process.

Condition: This symptom might occur if you upgrade the HDM firmware, select the manual restart method, and issue the warm reboot command (ipmitool mc reset warm).

Symptom: During bulk drive stress testing on the R4900 G6 server, an overtemperature error occurs on the MARVELL RAID controller in slot 1.

Condition: This symptom might occur on the R4900 G6 server if the RAID-MARVELL-SANTACRUZ-LP-2i RAID controller and M.2 are installed.

Symptom: Advancement in HDM system time leads to the inability to access the HDM page.

Condition: This symptom might occur if you restart HDM and the HDM system time advances.

Symptom: Servers equipped with an AMD processor get hang and are unable to automatically restart when a UCE occurs in the processor.

Condition: This symptom might occur on a server equipped with an AMD processor when a UCE occurs in the processor.

Symptom: If you access HDM using the IPMI tool, HDM fails to respond.

Condition: This symptom might occur if you use the IPMI tool to visit HDM continuously for a long time.

Symptom: On the R4950 G6 server using HDM2-1.69.01, if you execute the ipmi power cycle command repeatedly for restart tests, the device fail to start automatically.

Condition: This symptom might occur on the R4950 G6 server using HDM2-1.69.01 if you execute the ipmi power cycle command repeatedly for restart tests.

Symptom: If the R4950 G6 uses HDM2-1.69 or an earlier version together with BIOS-6.30.27P01, BIOS-6.30.29, or a version later than BIOS-6.30.29, HDM cannot obtain information on memory temperature, voltage, or current.

Condition: This symptom might occur if the R4950 G6 uses HDM2-1.69 or an earlier version together with BIOS-6.30.27P01, BIOS-6.30.29, or a version later than BIOS-6.30.29.

New Functions

Version:1.76.01(2024/11/14)

Upgrade recommendations

optional for update

Problems Solved

Resolved problems in HDM2-1.76.01

202409101938

Symptom: HDM might restart and generates an operation log message about BMC warm reset.

Condition: This symptom might occur if the system runs the IPMI script in the OS in an in-band manner and upgrades HDM in an out-of-band manner.

202410100921

Symptom: When an LDAP user logs in to HDM, the system prompts that the user password is incorrect.

Condition: This symptom might occur if an LDAP user logs in to HDM after you set up the AD server and configure LDAP settings.

New Functions

Version:1.75(2024/10/23)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.75

202409092158

Symptom: If the server is installed with multiple MCTP PCIe modules, the system might mistakenly report that the states of PCIe modules are abnormal.

Condition: This symptom might occur if the server is installed with multiple MCTP PCIe modules.

202409140950

Symptom: When a G6 server is installed with Mellanox network adapters and IB cables, the fan speed is abnormally high.

Condition: This symptom might occur if a G6 server is installed with Mellanox network adapters and IB cables.

202408120844

Symptom: If the R4950 G6 server is fully populated with memory modules and the memory usage is high in the operating system, the reading of the memory power consumption sensor might be abnormal.

Condition: This symptom might occur if the R4950 G6 server is fully populated with memory modules and the memory usage is high in the operating system.

202409110222

Symptom: When the sdr elist command is issued through IPMItool, the output might contain repeated items.

Condition: This symptom might occur if the sdr elist command is issued through IPMItool.

202408192220

Symptom: When the VNC service is enabled and the NoVNC client is used to establish a VNC session, a connection error might occur.

Condition: This symptom might occur if the VNC service is enabled and the NoVNC client is used to establish a VNC session.

New Functions

Version:1.74(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.74

None.

New Functions

Version:1.73.01(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.73.01

None.

New Functions

Version:1.71(2024/6/1)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.71

Symptom: If you press the power button before HDM starts up, the device cannot starts automatically.

Condition: This symptom might occur if you press the power button before HDM starts up.

Symptom: When you upgrade the HDM firmware, select the manual restart method, and issue the warm reboot command (ipmitool mc reset warm), HDM fails to execute the upgrade process.

Condition: This symptom might occur if you upgrade the HDM firmware, select the manual restart method, and issue the warm reboot command (ipmitool mc reset warm).

Symptom: During bulk drive stress testing on the R4900 G6 server, an overtemperature error occurs on the MARVELL RAID controller in slot 1.

Condition: This symptom might occur on the R4900 G6 server if the RAID-MARVELL-SANTACRUZ-LP-2i RAID controller and M.2 are installed.

Symptom: Advancement in HDM system time leads to the inability to access the HDM page.

Condition: This symptom might occur if you restart HDM and the HDM system time advances.

Symptom: Servers equipped with an AMD processor get hang and are unable to automatically restart when a UCE occurs in the processor.

Condition: This symptom might occur on a server equipped with an AMD processor when a UCE occurs in the processor.

Symptom: If you access HDM using the IPMI tool, HDM fails to respond.

Condition: This symptom might occur if you use the IPMI tool to visit HDM continuously for a long time.

Symptom: On the R4950 G6 server using HDM2-1.69.01, if you execute the ipmi power cycle command repeatedly for restart tests, the device fail to start automatically.

Condition: This symptom might occur on the R4950 G6 server using HDM2-1.69.01 if you execute the ipmi power cycle command repeatedly for restart tests.

Symptom: If the R4950 G6 uses HDM2-1.69 or an earlier version together with BIOS-6.30.27P01, BIOS-6.30.29, or a version later than BIOS-6.30.29, HDM cannot obtain information on memory temperature, voltage, or current.

Condition: This symptom might occur if the R4950 G6 uses HDM2-1.69 or an earlier version together with BIOS-6.30.27P01, BIOS-6.30.29, or a version later than BIOS-6.30.29.

New Functions

Version:1.70(2024/4/18)

Upgrade recommendations

建议升级

Problems Solved

Resolved problems in HDM2-1.70

None.

New Functions

Version:1.68.01(2024/2/23)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.68.01

Symptom: When you access HDM2 via the browser, the browser gets stuck and HDM is inaccessible.

Condition: This symptom might occur if hardware interrupts are triggered continuously on HDM2 from the host side.

Symptom: SNMP v3 traps cannot be displayed on some monitoring platforms after the server has been running for 497 days.

Condition: This symptom might occur if SNMP v3 traps are sent after the server has been running for 497 days.

Symptom: A memory leakage might occur after you configure BIOS options on HDM for the server

Condition: This symptom might occur if you configure BIOS options on HDM for the server.

New Functions

Version:1.67.01(2024/1/22)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.67.01

Symptom: In HDM2-1.67 version for the server, when HDM continuously receives URLs with special characters, the webpage becomes inaccessible.

Condition: This symptom might occur if the server uses HDM2-1.67 and HDM continuously receives URLs with special characters.

New Functions

Version:1.67(2023/12/28)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.67

Symptom: After an offline logical disk member reports the "in failed array" alarm, when creating or deleting a logical disk operation is performed in-band, the disk number in the log that resolves the "in failed array" alarm reported out-of-band is inconsistent with the triggered one.

Condition: When an offline logical disk member reports the "in failed array" alarm, and a creation or deletion operation of a logical disk is performed in-band.

Symptom: After installing the license, the MRT service will not take effect immediately.

Condition: Importing the license through HDM.

New Functions

Version:1.65(2023/11/30)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.65

Symptom: The R4900 G6 server fails to start up during an AC power-on stress test.

Condition: This symptom might occur during an AC power-on stress test.

Symptom: After you update HDM without retaining the user-configured settings, the event logs are not cleared.

Condition: This symptom might occur after you update HDM without retaining the user-configured settings.

Symptom: BMC restarts unexpectedly during an AC power-on stress test on the R4900 G6 server.

Condition: This symptom might occur during an AC power-on stress test on the R4900 G6 server.

Symptom: The R5500 G6 server cannot identify the H800 GPU module.

Condition: This symptom might occur on the R5500 G6 if you connect power to the compute node first, wait for a period of time, and then connect power to the GPU node.

Symptom: On the AMD platform, HDM H5 KVM stays at the BIOS Setup phase and the server cannot be operated through H5 KVM.

Condition: This symptom might occur due to AMD CPU bugs.

Symptom: If you restart HDM of a server installed with multiple storage controllers, the system mistakenly reports a drive missing alarm in the event log.

Condition: This symptom might occur if you restart HDM of a server installed with multiple storage controllers.

New Functions

Version:1.64(2023/11/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.64

Symptom: HDM fails to obtain temperature information when the server is installed with H3C network adapters and other network adapters with a low probability.

Condition: This symptom might occur if the server is installed with H3C network adapters and other network adapters.

Symptom: The fans are operating at a high speed when the server is installed with the Lpe35000&35002 network adapter.

Condition: This symptom might occur if the server is installed with the Lpe35000&35002 network adapter.

Symptom: After you log in to HDM, if any page is idle for a period of time, clicking on a specific module again will result in failure to obtain information, and then failure to navigate the page properly. 

Condition: This symptom might occur if you log in to HDM and leave the webpage idle for about seven minutes.

Symptom: When you set the power mode to load balancing on the R5500 G6 Intel/R5300 G6 server, and then perform a stress test, use ipmitool sdr elist to view sensor information. Then, the current of the PSUx_Iout sensor might be displayed as 0 A.

Condition: This symptom might occur if the power mode is set to load balancing on the R5500 G6 Intel/R5300 G6 server and a stress test is performed.

Symptom: A mounting path is created on the NFS server of the latest version 1.2.66. However, after the path is mounted to HDM, the system cannot obtain images.

Condition: This symptom might occur if HDM is mounted to the path created on NFS-1.2.66.

Symptom: After you click the CPLD restart button for the R5300 G6, the operation log mistakenly reports a log message that indicates the security bezel is removed.

Condition: This symptom might occur if you click the CPLD restart button for the R5300 G6.

Symptom: When iHDT scandump is used on the R4950 G6, HDM will crash and restart.

Condition: This symptom might occur if iHDT scandump is used on the R4950 G6.

Symptom: The memory alarm messages occurring on the R4950 G6 fail to locate the slot numbers of faulty DIMMs.

Condition: This symptom might occur if memory alarm messages occur on the R4950 G6.

New Functions

Version:1.63(2023/11/3)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.63

Symptom: When the PMC card switches to the PBSI channel, the firmware version of the PMC card displayed from the out-of-band interface is incorrect.

Condition: This symptom might occur if the PMC card switches to the PBSI channel.

New Functions

Version:1.60(2023/10/7)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.60

Symptom: On the R5500 G6 Intel server, after a DC reboot, temperature sensing failure occurs on PCIe11/13/15/17_Zone CPU_Switch_Zone.

Condition: This symptom might occur on the R5500 G6 Intel server that uses HDM version 1.58.01 after a DC reboot stress test.

Symptom: On the R5500 G6 with HDM version 1.58.01 and a CPLD version earlier than V003, the power status may not update in a timely manner.

Condition: This symptom might occur on the R5500 G6 if you execute power commands after frequently plugging and unplugging fans.

New Functions

Version:1.58(2023/8/29)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM2-1.58

Symptom: After a DC power restart, the system cannot display static information for NVIDIA GPUs.

Condition: This symptom might occur if you restart the DC power on a server installed with NVIDIA GPUs.

Symptom: The temperature of the MCX755106AS-HEAT network adapter displayed on HDM webpages become 100°C (212°F) but the actual temperature is normal.

Condition: This symptom might occur after you install a MCX755106AS-HEAT network adapter.

Symptom: After you install H800 GPUs on the R5500 Intel G6 server and issue IPMI OEM commands, the IPMI interface returns failure information or the returned information is incorrect.

Condition: This symptom might occur after you install H800 GPUs on the R5500 Intel G6 server and issue IPMI OEM commands multiple times to obtain GPU information.

Symptom: After you install H800 GPUs on the R5500 Intel server, you can obtain the power of each GPU through in-band interfaces but cannot obtain GPU power information through out-of-band interfaces.

Condition: This symptom might occur after you install H800 HGX GPUs on the R5500 Intel server and install IPMI commands to obtain GPU power information.

Symptom: After you install H800 GPUs on the R5300 G6, you cannot use nvidia-smi to obtain GPU information through in-band interfaces.

Condition: This symptom might occur after you install H800 GPUs on the R5300 G6 and issue nvidia-smi commands through in-band interfaces.

New Functions