Description

This software is used to upgrade the HDM version of the R4500 G3 server

Installation steps

Publish Description

Products

H3C UniServer R4700 G5

H3C UniServer R4900 G5

H3C UniServer R4700LC G5

H3C UniServer R4900LC G5

H3C UniServer R4900 G3

H3C UniServer R4500 G3

H3C UniServer R4300 G5

H3C UniServer R6900 G5

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file names and the MD5 checksum:

G3-HDM-3.44.01_signed.bin：2cbfc85d211e00d90dbd2ac4aa6d993b

G5-HDM-3.44.01_signed.bin：15926e0bf2d3899bb3515f611e2a47a5

HDM version:

Current version: 3.44.01

Previous version: 3.43.01

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

IE 11 or higher.

Firefox 50 or higher.

Chrome 48 or higher.

Supported hardware platforms

H3C UniServer R4700 G5

H3C UniServer R4900 G5

H3C UniServer R4700LC G5

H3C UniServer R4900LC G5

H3C UniServer R4900 G3

H3C UniServer R4500 G3

H3C UniServer R4300 G5

H3C UniServer R6900 G5

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R4900/R4700/R4900LC/R4700LC G5)

Table 2 Hardware and software compatibility matrix (for the R4300 G5)

Table 3 Hardware and software compatibility matrix (for the R6900 G5)

Table 4 Hardware and software compatibility matrix (for the R4900 G3/R4700 G3/R2900 G3/R2700 G3)

Table 5 Hardware and software compatibility matrix (for the R6700 G3)

Table 6 Hardware and software compatibility matrix (for the R6900 G3)

Table 7 Hardware and software compatibility matrix (for the R4500 G3)

Table 8 Hardware and software compatibility matrix (for the E3200 G3)

Table 9 Hardware and software compatibility matrix (for the R4330 G5)

Table 10 Hardware and software compatibility matrix (for the R4330 G5 H3)

Table 11 Hardware and software compatibility matrix (for the R4930 G5)

Table 12 Hardware and software compatibility matrix (for the R4930 G5 H3)

Table 13 Hardware and software compatibility matrix (for the R4930LC G5 H3)

Table 14 Hardware and software compatibility matrix (for the R4950 G5)

Table 15 Hardware and software compatibility matrix (for the B5700 G5)

Table 16 Hardware and software compatibility matrix (for the R5500 G5 Intel)

Table 17 Hardware and software compatibility matrix (for the R5500 G5 AMD)

Table 18 Hardware and software compatibility matrix (for the R5500 K)

Table 19 Hardware and software compatibility matrix (for the R5300 G5)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you upgrade the firmware. For more information, see "(Optional) Backing up the current configuration."

To upgrade both HDM and the BIOS, upgrade HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM upgrade.

During the upgrade, make sure the network connection is available and do not refresh the Webpage.

As a best practice of bulk-upgrade from UniSystem, make sure you can upgrade one server successfully before you upgrade the remaining servers.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware upgrade.

After the firmware is upgraded, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade both the primary image and backup image to the same image version.

For the R4950 G5 with a Rome processor, to upgrade the BIOS from a version earlier than 5.15 to version 5.15 or later, first upgrade HDM to version 2.32 or later. If you do not do so, black screen of death occurs at device restart.

For the G3 Intel servers and G5 Intel servers of a version earlier than HDM-3.11 (excluded) and later than HDM-2.25 (included), configuration import might cause a power capping issue. As a best practice, disable power capping before upgrading HDM. You can disable power capping through IPMI or from the HDM Web interface.

Upgrade recommendation

This version is optional for upgrade. 

Problems Solved

Resolved problems in HDM-3.44.01

Symptom: After the R4900 G3 has been running for 497 days, some monitoring platforms cannot display SNMP v3 traps generated on the server.

Condition: This symptom might occur is you view SNMP v3 traps on some monitoring platforms after the R4900 G3 has been running for 497 days.

New Functions

HDM-3.44.01

None.

Version:3.54(2025/3/25)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.54

202502271930

Symptom: HDM fails to open Java KVM.

Condition: This symptom might occur if you open Java KVM from HDM.

202502171748

Symptom: Repeatedly creating and closing SOL sessions on HDM causes HDM to fail in creating a new SOL session.

Condition: This symptom might occur if you repeatedly create and close SOL sessions.

New Functions

HDM-3.54

N/A

Version:3.49.01(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.49.01

202405141974

Symptom: The server's input and output power values obtained through the Redfish interface are the same.

Condition: This symptom might occur if you use the Redfish interface to obtain the power values for a server installed with an Intel processor.

202408230652

Symptom: When you change the user password through the HDM web page, if the ID in the interface URL and the ID in the BODY are inconsistent, the change can still succeed.

Condition: This symptom might occur if the ID in the interface URL and the ID in the BODY are inconsistent when you change the user password through the HDM web page.

202406191302

Symptom: The R4900 G5 server intermittently shows the hard drive status as Ready.

Condition: This symptom might occur if you configure logical drives under a PMC storage controller for an R4900 G5. The status of member drives of the logical drives might change to Ready.

202407070061

Symptom: After the server runs for a period, SDS logs cannot be downloaded via HDM, leading to repeated HDM reboots.

Condition: This symptom might occur after the server runs for a period.

New Functions

HDM-3.49.01

HDM-3.49.01 added support of the following hardware options for the R5300 G5:

Enflame S60 GPU

HDM-3.49.01 added support of the following hardware options for the R4900 G5:

NS8500 G2 1.92&3.2&7.68TB SSD 

HDM-3.49.01 added support of the following hardware options for the R4950 G5:

SSD-7.68T-NVME-CD8P

SSD-7.68T-NVME-7940M

HDM-3.49.01 added support of the following hardware options for the R4930 G5 H3:

SSD-1.92T-NVME-J5100

Version:3.48(2024/7/15)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.48

Symptom: The B5700 G5 failed to interconnect with the OM module after historical passwords are disabled on BMC for the B5700 G5.

Condition: This symptom might occur if historical passwords are disabled on BMC for the B5700 G5.

Symptom: A service alarm occurs on the server due to I/O delays.

Condition: This symptom might occur if the LSI storage controller is configured and CC inspection is enabled in an in-band manner.

Symptom: You can create a logical drive in RAID 10 for the LSI-9460-8i storage controller through the Web interface. If the number of RAID arrays exceeds eight, the creation might fail, causing the storage process to get stuck.

Condition: This symptom might occur if you create a logical drive in RAID 10 for the LSI-9460-8i storage controller through the Web interface, but the number of RAID arrays exceeds eight.

Symptom: The Redfish library failed to use the BMC interface to obtain part of performance indexes incorrectly.

Condition: This symptom might occur if the Redfish library uses the BMC interface to obtain power output consumption.

New Functions

HDM-3.48

HDM-3.48 added support of the following hardware options for the R4900 G5:

QLE2694-SR-AK 16G FC-HBA

ScaleFlux CSD 3320 3.84TSSD

HDM-3.48 added support of the following hardware options for the R4950 G5:

Hanbo GPU VG1000-32G-LP

Version:3.44.01(2024/2/5)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.44.01

Symptom: After the R4900 G3 has been running for 497 days, some monitoring platforms cannot display SNMP v3 traps generated on the server.

Condition: This symptom might occur is you view SNMP v3 traps on some monitoring platforms after the R4900 G3 has been running for 497 days.

New Functions

HDM-3.44.01

None.