Description

This software is used to upgrade the HDM version of the R4900LC G5 server

Installation steps

Publish Description

Supported products

H3C UniServer R4700 G5

H3C UniServer R4900 G5

H3C UniServer R4700LC G5

H3C UniServer R4900LC G5

H3C UniServer R4300 G5

Restrictions and cautions

Restrictions

If no media images are mounted, the KVM window automatically closes when the HDM Web session times out.

Each browser can establish only one session with HDM. If you attempt to establish two concurrent sessions from the same browser with different usernames, the first session will automatically end when the second session is established.

Guidelines

This version is available for all supported servers in this document.

Make sure pop-ups are allowed on the browser.

Version information

Version number

Image file names and the MD5 checksum:

G3-HDM-3.52_signed.bin: a98af3f6b6105a7be90f1579c7929abe

G5-HDM-3.52_signed.bin: b56e6150d683e113aaadf7bab592271e

HDM version:

Current version: 3.52

Previous version: 3.51

Supported languages

HDM supports the following languages:

Chinese.

English.

Supported browsers

As a best practice, use one of the following browsers:

IE 11 or higher.

Firefox 50 or higher.

Chrome 48 or higher.

Supported hardware platforms

H3C UniServer R4700 G5

H3C UniServer R4900 G5

H3C UniServer R4700LC G5

H3C UniServer R4900LC G5

H3C UniServer R4300 G5

Hardware and software compatibility matrix

Table 1 Hardware and software compatibility matrix (for the R4900/R4700/R4900LC/R4700LC G5)

Table 2 Hardware and software compatibility matrix (for the R4300 G5)

Table 3 Hardware and software compatibility matrix (for the R6900 G5)

Table 4 Hardware and software compatibility matrix (for the R4900 G3/R4700 G3/R2900 G3/R2700 G3)

Table 5 Hardware and software compatibility matrix (for the R6700 G3)

Table 6 Hardware and software compatibility matrix (for the R6900 G3)

Table 7 Hardware and software compatibility matrix (for the E3200 G3)

Table 8 Hardware and software compatibility matrix (for the R8900 G3)

Table 9 Hardware and software compatibility matrix (for the E3200 G3)

Table 10 Hardware and software compatibility matrix (for the R4330 G5)

Table 11 Hardware and software compatibility matrix (for the R4330 G5 H3)

Table 12 Hardware and software compatibility matrix (for the R4930 G5)

Table 13 Hardware and software compatibility matrix (for the R4930 G5 H3)

Table 14 Hardware and software compatibility matrix (for the R4930LC G5 H3)

Table 15 Hardware and software compatibility matrix (for the R4950 G5)

Table 16 Hardware and software compatibility matrix (for the B5700 G5)

Table 17 Hardware and software compatibility matrix (for the R5500 G5 Intel)

Table 18 Hardware and software compatibility matrix (for the R5500 G5 AMD)

Table 19 Hardware and software compatibility matrix (for the R5500 K)

Table 20 Hardware and software compatibility matrix (for the R5300 G5)

Table 21 Hardware and software compatibility matrix (for the R5300 G5)

Table 22 Hardware and software compatibility matrix (for the R4300 G3)

Table 23 Hardware and software compatibility matrix (for the H3C Uniserver B5700/B5800/B7800/B16000 AE G3 and H3C UIS B460/B580/B780/UIS9000 UISM G3)

Upgrade restrictions and guidelines

Make sure the software versions are compatible with each other. For more information, see "Hardware and software compatibility matrix."

As a best practice, back up the configuration before you upgrade the firmware. For more information, see "(Optional) Backing up the current configuration."

To upgrade both HDM and the BIOS, upgrade HDM first.

Make sure the server operates correctly or is powered off during BIOS or HDM upgrade.

During the upgrade, make sure the network connection is available and do not refresh the Webpage.

As a best practice of bulk-upgrade from UniSystem, make sure you can upgrade one server successfully before you upgrade the remaining servers.

To avoid HDM or operating system errors, do not power on or power off the server during the firmware upgrade.

After the firmware is upgraded, delete the browsing history before you re-log in to HDM. For more information, see "Clearing the browser cache."

Upgrade both the primary image and backup image to the same image version.

For the R4950 G5 with a Rome processor, to upgrade the BIOS from a version earlier than 5.15 to version 5.15 or later, first upgrade HDM to version 2.32 or later. If you do not do so, black screen of death occurs at device restart.

For the G3 Intel servers and G5 Intel servers of a version earlier than HDM-3.11 (excluded) and later than HDM-2.25 (included), configuration import might cause a power capping issue. As a best practice, disable power capping before upgrading HDM. You can disable power capping through IPMI or from the HDM Web interface.

Upgrade recommendation

This version is optional for upgrade. 

Problems Solved

Resolved problems in HDM-3.52

202411160309

Symptom: The event log reports a power supply self-test error 15 days after you set the active/standby power supply mode for the server.

Condition: This symptom might occur if you set the active/standby power supply mode for the server.

202411250343

Symptom: When you view the operation log from the HDM Web interface, the Web interface automatically returns to the login page.

Condition: This symptom might occur if the operation log contains garbled information.

New Functions

HDM-3.52

HDM-3.52 added support of the following hardware options for the R5300 G5:

Hexaflake C20 GPU

Kunlunxin P800 GPU

HDM-3.52 added support of the following hardware options for the R4900 G5:

NIC-ETH330T-3S-4P network adapter

Version:3.52(2025/1/6)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.52

202411160309

Symptom: The event log reports a power supply self-test error 15 days after you set the active/standby power supply mode for the server.

Condition: This symptom might occur if you set the active/standby power supply mode for the server.

202411250343

Symptom: When you view the operation log from the HDM Web interface, the Web interface automatically returns to the login page.

Condition: This symptom might occur if the operation log contains garbled information.

New Functions

HDM-3.52

HDM-3.52 added support of the following hardware options for the R5300 G5:

Hexaflake C20 GPU

Kunlunxin P800 GPU

HDM-3.52 added support of the following hardware options for the R4900 G5:

NIC-ETH330T-3S-4P network adapter

Version:3.51(2024/12/4)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.51

202402051053

Symptom: The HDM Web interface does not display information about the NIC-BCM957508-P2100G-2P network adapter.

Condition: This symptom might occur if you set FunCtion Mode to NPAR1.0 for NIC-BCM957508-P2100G-2P on the Advanced menu in the BIOS setup utility, save the configuration, and then restart the device.

202410120250

Symptom: The HDM Web interface mistakenly reports an uncorrected error on DIMMs..

Condition: This symptom might occur if the server misinterprets M2M related registers when it reports MCA alarms.

New Functions

HDM-3.51

HDM-3.51 added support of the following hardware options for the R5300 G5:

CXMT 32G memory module.

Version:3.50(2024/11/4)

Upgrade recommendations

optional for upgrade

Problems Solved

Resolved problems in HDM-3.50

202409021893

Symptom: For the R4900 G5, the HDM Web page displays that a drive missing alarm is present but no anomaly is detected under the system.

Condition: This symptom might occur if an issue occurs with communicating with the storage controller to retrieve information during the HDM startup process.

New Functions

HDM-3.50

HDM-3.50 added support of the following hardware options for the R4900 G5:

Leadtek 4090D GPU.

Union Memory UM311b 480G/960G/1.92T/3.84T SATA SSD.

HDM-3.50 added support of the following hardware options for the R4930 G5 H3:

Scaleflux CSD3000 7.68T NVMe drive

NIC-ETH-N500L-FH-4P-GE network adapter

HDM-3.50 added support of the following hardware options for the R5300 G5:

metaScale-200S network adapter

metaScale-200 network adapter

HDM-3.50 added support of the following hardware options for the R5500 G5 AMD:

3140H network adapter

Version:3.49.01(2024/9/24)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.49.01

202405141974

Symptom: The server's input and output power values obtained through the Redfish interface are the same.

Condition: This symptom might occur if you use the Redfish interface to obtain the power values for a server installed with an Intel processor.

202408230652

Symptom: When you change the user password through the HDM web page, if the ID in the interface URL and the ID in the BODY are inconsistent, the change can still succeed.

Condition: This symptom might occur if the ID in the interface URL and the ID in the BODY are inconsistent when you change the user password through the HDM web page.

202406191302

Symptom: The R4900 G5 server intermittently shows the hard drive status as Ready.

Condition: This symptom might occur if you configure logical drives under a PMC storage controller for an R4900 G5. The status of member drives of the logical drives might change to Ready.

202407070061

Symptom: After the server runs for a period, SDS logs cannot be downloaded via HDM, leading to repeated HDM reboots.

Condition: This symptom might occur after the server runs for a period.

New Functions

HDM-3.49.01

HDM-3.49.01 added support of the following hardware options for the R5300 G5:

Enflame S60 GPU

HDM-3.49.01 added support of the following hardware options for the R4900 G5:

NS8500 G2 1.92&3.2&7.68TB SSD 

HDM-3.49.01 added support of the following hardware options for the R4950 G5:

SSD-7.68T-NVME-CD8P

SSD-7.68T-NVME-7940M

HDM-3.49.01 added support of the following hardware options for the R4930 G5 H3:

SSD-1.92T-NVME-J5100

Version:3.48.01(2024/7/17)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.48.01

Symptom: Power consumption fluctuation occurs on the R4900 G5.

Condition: This symptom might occur if the R4900 G5 uses multiple interfaces to obtain the monitoring information about power consumption.

New Functions

HDM-3.48.01

HDM-3.48.01 added support of the following hardware options for the4 R900 G5:

ES3500PV6 3.84T/7.68T NVMe drive

Version:3.47(2024/5/29)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.47

Symptom: Multiple devices report that the number of out-of-band user connections has reached the upper limit and the response from the IPMI command indicates that the session resources are insufficient.

Condition: This symptom might occur if the sol activate and sol deactivate commands are executed in the script under pressure.

Symptom: Eight R4900 G5 servers in the same rack abnormally shut down. After manual restart, the servers recover to normal.

Condition: This symptom might occur if an abnormal external power input led to a secondary power alarm on the server.

Symptom: Some indexes obtained from the Redfish API are abnormal.

Condition: This symptom might occur if you use the Redfish API to obtain input and output power multiple times.

Symptom: An HDM login failure occurs when you use a password containing percent symbols (%).

Condition: This symptom might occur if a password used for HDM login contains percent symbols (%).

Symptom: When you use the OID (.1.3.6.1.4.1.25506.13.1.2.1.2.2.1.1.7) to monitor temperature status on components according to the MIB and SNMP manuals, the component health status information is returned. The MIB and SNMP manuals are incorrect.

Condition: This symptom might occur if you use the OID (.1.3.6.1.4.1.25506.13.1.2.1.2.2.1.1.7) to monitor the temperature status of components.

New Functions

HDM-3.47

HDM-3.47 added support of the following hardware options for the R4900 G5:

MCX515A-CCUT network adapter

NIC-ETH-SP670-FHHL-2P 100G network adapter

Dapustor R5 1.92&3.2&7.68TB drive

HDM-3.47 added support of the following hardware options for the R5300 G5:

Hanbo VA10 GPU

HDM-3.47 added support of the following hardware options for the CX8028G G5:

IB-MCX755106AS-HEAT-200Gb-2P

HDM-3.47 added support of the following hardware options for the R5500K:

VR chip compatible with the Infineon solution

Version:3.46.01(2024/5/15)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.46.01

Symptom: After you configure an NVMe drive, the life span read is 255, triggering a critical life span alarm.

Condition: This symptom might occur if the system reads the life span of an NVMe drive after you configure the drive.

New Functions

HDM-3.46.01

HDM-3.46.01 added support of the following hardware options for the R4900 G5:

Dapustor R5101-1.92T/R5301-3.2T

Version:3.45.01(2024/4/7)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.45.01

None.

New Functions

HDM-3.45.01

HDM-3.45 added support of the following hardware options for the R4900 G5:

NIC-ETH-3S910-LP-2P-25G network adapter

NIC-ETH-SF200T-LP-2P-GE network adapter

NIC-ETH-SF400T-LP-4P-GE network adapter

NIC-ETH-RP1000P2SFP-LP-2P network adapter

Version:3.44.01(2024/2/5)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.44.01

Symptom: After the R4900 G3 has been running for 497 days, some monitoring platforms cannot display SNMP v3 traps generated on the server.

Condition: This symptom might occur is you view SNMP v3 traps on some monitoring platforms after the R4900 G3 has been running for 497 days.

New Functions

HDM-3.44.01

None.

Version:3.43(2024/1/4)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.43

Symptom: The NVMe drive information in the physical view of the storage management page on HDM does not match the actual information when the following conditions are met:

The R4930 G5 (H3) server is installed with the 25SFF drive backplane and the rear 4SFF Unibay drive backplane.

NVMe drives are attached to the rear 4SFF Unibay drive backplane.

Condition: This symptom might occur if the R4930 G5 (H3) server is installed with the 25SFF drive backplane and the rear 4SFF Unibay drive backplane and NVMe drives are attached to the rear 4SFF Unibay drive backplane.

Symptom: HDM might mistakenly report a drive fault alarm on all the drives attached to an LSI storage controller on the server.

Condition: This symptom might occur if an LSI storage controller is installed on the server.

Symptom: BMC reports a power fault on the system board when a sudden AC power-off occurs due to an unstable power grid for the R4900 G5.

Condition: This symptom might occur if a sudden AC power-off occurs due to an unstable power grid for the R4900 G5.

New Functions

HDM-3.43

HDM-3.43 added support of the following hardware options for the R4930 G5 H3:

SSD-3.2T-NVMe-PB6537-AIC

SSD-6.4T-NVMe-PB6537-AIC

SSD-3.2T-NVMe-J5310-AIC

SSD-6.4T-NVMe-J5310-AIC

SSD-7.68T-NVMe-J5110-AIC

Hanbo GPU VG1000-64G-LP

NIC-ETH-RP1000SFPH102-3S-10G-2P

HDM-3.43 added support of the following hardware options for the R4900 G5:

X710-T2L network adapter

Version:3.42(2023/12/5)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.42

Symptom: When the password validity is set on the server, hREST cannot obtain the related information.

Condition: This symptom might occur when the password validity is set on the server.

Symptom: Overtemperature occurs on the module if the R300 module is used on the R5500K.

Condition: This symptom might occur if the R300 module is used on the R5500K.

New Functions

HDM-3.42

HDM-3.42 added support of the following hardware options for the R4900 G5:

Vastai VA1L GPU

Vastai VA1-16G GPU

Solidigm P5520 15.36T drive

HDM-3.42 added support of the following hardware options for the R4930 G5 H3:

Denglin GPU Goldwasser-L256

SSD-7.68T-NVME-PB6531-AIC

Longsys SATA SSD

HDM-3.42 added support of the following hardware options for the R5300 G5:

Iluvatar BI-V150 GPU

Version:3.41.01(2023/11/27)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.41

Symptom: When the password validity is set on the server, hREST cannot obtain the related information.

Condition: This symptom might occur when the password validity is set on the server.

Symptom: When drives are installed to the R4900 G5 with the 8SFF UniBay drive backplane, the drive locations displayed on HDM do not match the actual configurations.

Condition: This symptom might occur if the R4900 G5 is installed with 8SFF UniBay drive backplane.

Symptom: When an ADDDC error occurs, the server does not report the corresponding log information.

Condition: This symptom might occur if an ADDDC error occurs on the server.

Symptom: When the server is installed with a PCIe module that has MB in its name and an error occurs on the PCIe module, MCA suggests replacing the module. However, HDM shows a critical alarm on the system board.

Condition: This symptom might occur if the server is installed with a PCIe module that has MB in its name and an error occurs on the PCIe module.

Symptom: An SEL alarm of system detected the absence of a DIMM was mistakenly reported on the R5500 G5.

Condition: This symptom might occur if a G5 Intel sever is installed with non-certified DIMMs and is restarted.

New Functions

HDM-3.41

HDM-3.41 added support of the following hardware options for the R4900 G5:

Solidigm P5520 15.36T drive

Great Wall 2700W power supply

IVA-CP24-VA

HDM-3.40 added support of the following hardware options for the R4950 G5:

Configuration only with the rear 4SFF UniBay drive backplane

HDM-3.40 added support of the following hardware options for the R5300 G5:

Iluvatar V100 (MR) GPU

Version:3.41(2023/10/31)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.41

Symptom: When the password validity is set on the server, hREST cannot obtain the related information.

Condition: This symptom might occur when the password validity is set on the server.

Symptom: When drives are installed to the R4900 G5 with the 8SFF UniBay drive backplane, the drive locations displayed on HDM do not match the actual configurations.

Condition: This symptom might occur if the R4900 G5 is installed with 8SFF UniBay drive backplane.

Symptom: When an ADDDC error occurs, the server does not report the corresponding log information.

Condition: This symptom might occur if an ADDDC error occurs on the server.

Symptom: When the server is installed with a PCIe module that has MB in its name and an error occurs on the PCIe module, MCA suggests replacing the module. However, HDM shows a critical alarm on the system board.

Condition: This symptom might occur if the server is installed with a PCIe module that has MB in its name and an error occurs on the PCIe module.

Symptom: An SEL alarm of system detected the absence of a DIMM was mistakenly reported on the R5500 G5.

Condition: This symptom might occur if a G5 Intel sever is installed with non-certified DIMMs and is restarted.

New Functions

HDM-3.41

HDM-3.41 added support of the following hardware options for the R4900 G5:

Solidigm P5520 15.36T drive

Great Wall 2700W power supply

IVA-CP24-VA

HDM-3.40 added support of the following hardware options for the R4950 G5:

Configuration only with the rear 4SFF UniBay drive backplane

HDM-3.40 added support of the following hardware options for the R5300 G5:

Iluvatar V100 (MR) GPU

Version:3.40(2023/10/7)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.40

Symptom: When there is a partial power failure in the R4900 G3 server, the health LED turns red, and there are no alarm messages displayed on the HDM webpage.

Condition: The symptom might occur when there is a partial power failure in the R4900 G3 server.

Symptom: In R4930 G5 H3 servers with multiple drive backplanes, there is a low probability of receiving drive fault and missing alarm logs on HDM during the host startup process.

Condition: The symptom might occur when R4930 G5 H3 servers are configured with multiple drive backplanes, and there is a low probability of receiving false disk alarms on HDM during the host startup process.

Symptom: When performing fieldiag on R5500 G5 servers, there is a random occurrence of errors.

Condition: The symptom might occur when R5500 G5 servers are paired with a specific version of HDM and fieldiag is executed in-band.

New Functions

HDM-3.40

HDM-3.40 added support of the following hardware options for the R4900 G5:

95 series storage controllers for 12LFF+2SFF UniBay configuration

9560-8i storage controller for 8UniBay configuration

HDM-3.40 added support of the following hardware options for the R4930 G5 H3:

NIC-ETH-3S930-LP-2*100G

HDM-3.40 added support of the following hardware options for the R5500 G5:

NVIDIA A800 HGX 40G module

Version:3.39(2023/9/11)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.39

Symptom: Ucenter reports Unknown state of logical drives when the R4900 G3 is installed with LSI RAID controllers.

Condition: This symptom might occur when the R4900 G3 is installed with LSI RAID controllers.

Symptom: The physical view tab of the storage management page displays additional drive presence information when the R4900 G3 uses the 24 NVMe drive configuration.

Condition: This symptom might occur when the R4900 G3 uses the 24 NVMe drive configuration.

Symptom: When the R4300 G5 is installed with drives of multiple types, it takes a long time for SNMP WALK to obtain drive information.

Condition: This symptom might occur when the R4300 G5 is installed with drives of multiple types.

Symptom: When a G3/G5 server is installed with two LSI HBA modules, such as 9500-8i+ 9300-8i, the system reports Drive Fault alarms mistakenly.

Condition: This symptom might occur when a G3/G5 server is installed with two LSI HBA modules, such as 9500-8i+ 9300-8i.

Symptom: When the R5500K installed with an OCP network restarts after a stress test, the system reports OCP overtemperature alarms in bulk.

Condition: This symptom might occur if you install an OCP network adapter on the R5500K, perform a stress test, and restart the DC power.

Symptom: Heat dissipation issues occur on the R5500 G5 installed with a 332A network adapter. 

Condition: This symptom might occur on the R5500 G5 when a 332A intelligent network adapter is installed and the system enters FAKE S5.

New Functions

HDM-3-39

HDM-3.39 added support of the following hardware options for the R5300 G5:

Nvidia H800 GPU

Nvidia L40S GPU

RG800 Pro GPU

HDM-3.39 added support of the following hardware options for the R4930 G5 (H3):

GPU-RG800-32GB-FHFL

25SFF drive backplane PCA-BP-25SFF-2U-G5 used together with NVMe drives

HDM-3.39 added support of the following hardware options for the R4950 G5:

UN-RC-2FHFL-R3-2U-G5

Version:3.38.01(2023/8/15)

Upgrade recommendations

Recommended Upgrade

Problems Solved

Resolved problems in HDM-3.38.01

202307180160

Symptom: UCenter reports that logical drives are in Unknown state on an R4900 G3 installed with an LSI RAID controller.

Condition: This symptom might occur on an R4900 G3 installed with an LSI RAID controller.

Symptom: The physical view of the storage management page displays extra drive presence information for an R4900 G3 with the 24 NVMe drive configuration.

Condition: This symptom might occur on an R4900 G3 with the 24 NVMe drive configuration.

202307120329

Symptom: It takes a long time for SNMP WALK to obtain drive information for an R4300 G5 installed with multiple drives.

Condition: This symptom might occur on an R4300 G5 installed with multiple drives.

202308070270

Symptom: The system reports Drive Fault alarms mistakenly if the G3 or G5 device is installed with two LSI HBA modules, such as 9500-8i and 9300-8i.

Condition: This symptom might occur if the G3 or G5 device is installed with two LSI HBA modules, such as 9500-8i and 9300-8i.

202307240022

Symptom: The system reports OCP overtemperature alarms in bulk after you perform stress tests on an R5500K installed with OCP network adapters and restart the server.

Condition: This symptom might occur after you perform stress tests on an R5500K installed with OCP network adapters and then perform DC restart.

202307192176

Symptom: Heat dissipation issues occur on an R5500 G5 installed with 332A network adapters.

Condition: This symptom might occur if the system enters FAKE S5 on an R5500 G5 installed with 332A network adapters.

New Functions

HDM-3-38.01

HDM-3.38.01 added support of the following hardware options for the R4900 G5:

H460-B1 storage controller (no Micron chip)

H460-M1 storage controller (no Micron chip)